North Bay Home Agency

Our Home Agencies are operated by kind, and qualified individuals with a passion for working with children. Through this program, families are provided with an experience that’s so close to being at home they might even forget they’re with a Licensed Home Childcare Provider. Additionally, our Providers can enjoy all the independence of working for themselves, while being equipped with all the support, experience, and resources of Friends Forever Childcare Centre and our remarkable Supervisor.
For more information on becoming a Licensed Home Childcare Provider, check out our Potential Provider Booklet.


Meet the Supervisor!



Samantha Hamilton is the mother of 2 and has worked in the childcare field since 1998.  After graduating from the Early Childhood Education (ECE) program at Canadore College, Sam worked in various childcare centres before opening her own home agency which she operated for 10 successful years. In 2015, she started with Friends Forever Childcare Centre as an educator and, due to her home agency experience, was quickly promoted to Supervisor of our entire Home Agency program in North Bay.


Agency Information


Various Locations
North Bay, Ontario

contact Information

705-825-3322 ext. 211


Agency Hours

Hours vary between providers


Program Information

All of our programs are child-lead and follow the How Learning Happens Curriculum. We allow children to explore at their own pace with tools and materials to expand on their individual interests.


Below we have listed answers to some of our most Frequently Asked Questions. For further information, or for questions not listed below please contact the Agency Supervisor.

+ Under 2 Years Old

  • Full-day Care

Our Home Agency Programming is less structured than our Centre Programming and maintains its flexibility to ensure it is child-lead. Agency programming is subject to variations between Providers based on the day and children at each Home.

For Children under 2, Providers typically try to follow the routine of parents at home, including nap schedules and meals. Infants sleep in cribs or play pens and sleep checks are performed by providers every 15 minutes to ensure the safety of all infants. A nap time of 2 hours is given to toddlers and they sleep on cots or beds. Naps are not enforced so children that do not sleep are given quiet-time activities. Diapers are changed 4 times per day and/or as needed and potty training is encouraged when children are ready. Weather permitting, children are also taken outside once or twice a day.

+ Over 2 Years Old

  • Before School Care
  • After School Care
  • Full-day Care

Our Home Agency Programming is less structured than our Centre Programming and maintains its flexibility to ensure it is child-lead. Agency programming is subject to variations between Providers based on the day and children at each Home.

With programming for children over 2, Providers tend follow their own routines. A nap time of 2 hours is given to children and they sleep on cots or beds. Naps are not enforced so children that do not sleep are given quiet-time activities. Children are encouraged to self-serve food and, weather permitting, are taken out once or twice a day; this includes field trips at the providers discretion. Diapers are changed 4 times per day and/or as needed and potty training is encouraged. As children get older, independence is fostered year-round, potty training becomes a focus and nap times are cut - typically 30 minutes at a time - as children prepare for school.

During the school year, school-age children are dropped off at the providers home, bussed to school, bussed back to the home after school, and stay at the home until they are picked up.

+ What days are you closed?

Providers operate there own Agencies and reserve the right to close when necessary, however, we will try our best to provide backup care in these situations. Providers are also closed on the following holidays:

  • New Year’s Day
  • Family Day
  • Good Friday
  • Easter Monday
  • Victoria Day
  • Canada Day
  • Civic Holiday
  • Labour Day
  • Thanksgiving
  • Christmas Day
  • Boxing Day

Providers recieve payment for these holidays as well as for families that access backup care when they are closed.

Providers can be open on weekends and can provide extended care hours. You may contact the Supervisor or your Provider for more information.

+ What training do providers have?

All of our providers have completed the same rigorous screening process, hold up-to-date CPR and First Aid certifications, and have completed Police Record and Vulnerable Sector Checks with the North Bay Police Service. Beyond these qualifications, our Providers are committed to on-going training and development to ensure they stay up to date with developments in the childcare field.

+ Are children grouped by age?

No, due to the nature of our Home Agencies all children are kept together throughout the day.

+ What are your ratios?

Providers are allowed to have a maximum of 6 children, which can include no more than three under the age of 2 and one under 11 months.

Providers' own children 4 years of age and up do not count toward this maximum and they reserve the right to take

+ What will my child do all day?

Children will be engaged in activity and play at all times of the day. Each Agency is equipped with a dramatic play centre, arts and crafts, gross and fine motor activities, a library area and much more. They are given a nutritious lunch and two healthy snacks throughout the day and, in the afternoon, will have nap time to allow them to regain some energy for the rest of their day. Children will also have access to public facilities at the Provider's discretion.

For more information, check out our Program Guidelines.

+ Will my child be outside?

Absolutely! We believe that a key part of a child’s day is getting to play outside. Weather permitting, we try to spend an hour in the morning and an hour in the afternoon outside enjoying the fresh air.

Please ensure that your child has appropriate clothing to wear based on the day’s forecast.

+ What if my child is sick?

We uphold a set of policies set out by our Health Unit, however, for the health and safety of all families in each, we reserve the right to follow our own, stricter set of policies in certain situations which are evaluated on case-by-case basis.

For specific information, check out our Illness Policy.

+ What will my child be eating?

We accommodate all food restrictions and allergies by providing alternative meals for those who can't eat what is scheduled to be served on the menu. The menu is looked over and approved by our Health Unit.

Sample menu


  • Morning Snack: Scone, apple, and milk
  • Lunch: Ham casserole (with potatoes, ham, and vegetables), fresh fruit, and water
  • Afternoon Snack: Cheese and crackers, and water


  • Morning Snack: Banana loaf and milk
  • Lunch: Healthy homemade macaroni (with lentils and cheese), fresh fruit, and water
  • Afternoon Snack: Sliced apple with cinnamon, rice cakes, and water


  • Morning Snack: Whole wheat toast, melon, and milk
  • Lunch: Tofu burritos (with tomatoes, lettuce, and cheese), fresh fruit, and water
  • Afternoon Snack: Veggies and dip, cheerios, and water


  • Morning Snack: Carrot muffins, slice grapes, and milk
  • Lunch: Spaghetti squash and meatballs, garlic toast, fresh fruit, and water
  • Afternoon Snack: Artichoke dip, pitas, and water


  • Morning Snack: Cereal, fruit, and milk
  • Lunch: Sesame chicken, brown rice, broccoli, fresh fruit, and water
  • Afternoon Snack: Yogurt parfait and water

For more information, check out our Menu Guidelines.

+ How do you handle allergies?

We are committed to working with families to ensure that the needs of all children at FFCC are met.

In some cases, individual action plans and training may be required.

Due their specific programming, Providers reserve the right to refrain from taking children with specific allergies.

+ What are my enrollment options?

At Friends Forever Childcare Centre we offer a variety of enrollment options:


  • 5 days per week
  • Monday - Friday
  • Set cost
  • Cost varies between programs


  • 2-4 set days per week
  • Days must be the same each week

Flex Care

  • 2-5 days per week
  • Days can vary between weeks
  • Schedules are requested a month in advance in order to guarantee care
  • We will do our best to accommodate but cannot guarantee care for last minute schedule changes (to ensure we're meeting ministry requirements)

+ What are your rates?

For information regarding rates please contact the Supervisor.

+ What are my payment options?


  • Etransfer

Also Accepted

  • Cash
  • Cheque
  • Paypal

Invoicing is done bi-weekly, and two weeks in advance. Payments is expected by the first day of each billing period.

+ How do Home Agencies work?

After speaking with your family, our supervisor will put you in contact with Providers that we feel would suit your needs best. From there, you may contact each Provider to get a better idea of who they are and decide on where you would like your child to be cared for.

For more information about how Home Agencies work, to see if Home Agencies are right for your family, to inquire about childcare availability, or for information about becoming a Provider please contact the Supervisor.